Payment-Follow-up-System Indveo Software Solution

Overview

The newest development from Indveo Technosys, your recognized and acknowledged partner for Hospitality IT Solutions worldwide, Indveo brings the combined power of SaaS (Software as a Service) and cloud computing to Property Management Systems (PMS).

Cloud computing has been widely acclaimed as the future of Information Technology, while SaaS is perhaps the best development in the IT realm for smaller industries as it allows them to harness the power of IT without spending big bucks.Indveo brings together the best of both worlds for small properties, hotels, motels, resorts, clubs, B & B's, small hotel franchisees, clubs, condos, hostels and apartments to multiple Hotel Chain industries.

This cutting-edge new technology from Indveo Technosys works on a Pay-per-Use model and is a web-based system that does not call for major investments in computer hardware or software. An online PMS developed using cloud power; indveo carries the same stamp of technological excellence that is the hallmark of all Indveo Hospitality Solutions currently in use in more than 86 countries across the globe.

Though an online PMS system,Indveo carries a full set of power-packed features; every major and minor component of a hotel's requirements right from online booking, check in – check out, housekeeping, maintenance and many other functionalities. Going a step further, Indveo adds third party software and features such as a Financial Accounting System, a Key card lock interface, credit card processing facility, and a call accounting system.

Clubbed with all of these state-of-the-art features are more than 40 reports that let hotel owners and their staff get all the information they need regarding the various aspects of the functioning of their properties within a few minutes. The best thing about Indveo though is the pricing – as a "Pay-per-Use" package, you only need to pay for whatever you use!

FEATURES

Reservation Management
  • Single interface Reservations/Walk Ins/Group Bookings
  • User defined Reservation Type – Confirmed, Unconfirmed, Wait Listed
  • Guest detail retention – No need to reenter all details for returning guests
  • Single window reservation search
  • Rights based override facility for standard room rates/packages
  • Special request booking for guests for Front Office/House Keeping
  • Day Use/Late Check Out with option of additional charge)
  • Group reservations with group owner marking for effective communication
  • Market Code and Business Source track for statistical analysis
  • Travel Agent, Company and City Ledger for commissions, direct billing and special rates
  • Advance deposit
  • Reservation confirmations by email/li>
  • Reservation cancellations with defined rules for cancellation charges
  • No Show reservations with defined rule for no show charges
  • Facility to Reinstate Cancelled and No Show Reservations
  • Automatic reservation release on non-payment of deposit by release date
  • Information entry for guest pick up/ drop off
  • Reservation amendments and auto confirmation email
Rate Management
  • Unlimited number of seasons spread over multiple years
  • Negotiated / Special Rates for Travel Agents and Corporate Customers
  • Extra charges for additional persons
  • Daily and long-stay rates
  • Multiple rates and rate types support in a single stay
  • Separate price allocation facility for your website
Front Office
  • Selection based room allocation – No confusion and increased guest satisfaction
  • Thoughtfully structured single user interface for Walk Ins, Reservations, and Groups
  • Customizable Guest Registration Card
  • Multiple guest names and sharers per room
  • Group check in
  • Published/Negotiated/Allocated room rate
  • Stay amendments
  • Online Credit Card payments
  • Complete guest history with number of stays, dates of stay and rates offered
  • Facility to black list a guest to avoid future problems
  • Room move allowed at any point in time
  • Multi currency support
  • Incidental charge posting
  • Unlimited folios for same check in
  • Transfer/Split/Routing of charges
  • Group check out
  • Incident invoice for non staying guests (Miscellaneous sales)
  • Customized Invoice/Folio printing
  • Reinstate check In/check out before night audit
  • Quick statistical view
  • Tape chart/stay view
  • Unified dashboard
  • Discounts based on user rights
  • Easy and clear Night Audit
  • Readable and understandable Audit Trails for all important transactions
  • City Ledger/Direct Billing Management
  • Travel Agent Commission
  • Advance Deposit Ledger
  • Expense Management
Online Bookings
  • Integrated Web Reservation module for hotel website
  • Option to show real time/allocated room availability
  • Option to show real time/allocated price
  • Real time reservation confirmation for booker
  • Stay date driven rates and packages – Multiple offers possible
  • Single and Multiple room bookings
  • Link to sell rooms via GDS/IDS like Expedia.com, Hotels.com and other intermediary websites
  • Reservations from website visible to Front Office in real time
  • Pull and Push based integration with Channel Management Software
  • Information entry for Guest pick up/ drop off
  • Online reservation cancellation facility for registered guests/users
  • Option to offer Confirmed Reservation/Reservation Request
  • Optional online credit card payment
  • Console and Interface for Travel Agent/Company
Housekeeping
  • Single screen house status reporting
  • User defined room statuses: dirty, clean, inspected, under repair
  • Visibility of housekeeping status for Front Office staff
  • Visibility of remark/request/message set by guest/front office staff
  • Chamber maid assignment to rooms and daily list for chamber maids
  • Maintenance work order
  • Room blocking for maintenance

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